FAQ
You can change who can message you from the message filters page where you can choose to block mails from single guys, people with no photos on their profile, those without verifications and other options.
User xyz keeps annoying us / messaging us / sending us stuff we don't want.
You can block specific individuals from contacting you using your user block list, or by clicking the "Block User" link at the left hand side of any profile page. If someone is being a problem you can also report using "Report Profile" link on their profile page.
I get an error / get told to resize my photo when I try to upload a photo.
Modern digital cameras take very large pictures and they will cause errors if you try to upload them to the site. If you resize the photo to 1024*768 or smaller in a graphics programme and save as a JPG or make sure they are under 1mb in size then they'll upload fine. Most graphics software will easily resize images, or we recommend the free VSO image resizer which lets you right click and resize if you're using Windows. Alternatively, lots of digital cameras let you choose a lower resolution when shooting pictures which would also work.
I know that you have a single male blocker but I don't want to block all of them I would like to hear from the ones I have made friends with.
We've thought this through :) If someone is on your friends list, they will be able to contact you, regardless of this type of block. If you private message someone (or have ever private messaged them previously) they will be able to message you also.
Someone has blocked single males but their profile says they are looking for single males!
This means that they want to find and contact single males first, rather than be innundated with messages from them.
I want to report another site member
The way to report other site users is via their profile page using the "Report Profile" link at the left hand side. Please don't use the usual contact form to tell us issues about other members.
What do the icons on the profiles mean?
Wants to meet today
In the chatroom
Verified genuine by other members
Photo verified
Has joined within the last three days
How do I get verified by other members?
You need to find someone who is already verified and ask them to verify you. If you are a couple or a woman then you can get verified by webcam or phone. An easy way to do this is to go into the chatroom while you are both there, switch your webcam on and ask someone to verify you. If you are a single guy then you need to meet someone.
I've met someone but neither of us are verified so how can we verify each other?
One of you needs to be verified in order to verify the other person. Your best bet is for the female to get verified by another member e.g. on cam or by phonecall.
Verifications we try to leave for another user aren't being saved
If you're trying to verify another account that you have created yourself or you're trying to verify someone who is using the same PC as yourself, then the verification won't be recorded. We do this to stop people creating fake accounts and verifying them themselves.
If you're a site supporter you can request a username change on the name change page.
If I change my username do I lose verifications / friends / other stuff?
No. Everything (including friends, verifications) stays the same and the only thing that changes is your username
You can manage your blocks on individual users on your block list page (you can also get to this page via your "my account" page).
Why don't you right-click protect our photos to stop others stealing / saving them?
We believe in being straighforward with the members of Fab. Right click protect doesn't work and gives a false sense of security by pretending to "protect" images. Other sites may pretend they've protected your images but actually they're being dishonest by claiming that.
Right click "protect" can be gotten around in under 2 seconds by any of the following methods:
Simplest: Goto File menu, Save As, and save to desktop = The photos will be in a folder on your desktop that your browser has created.
OR... Disable JavaScript by going to Tools menu, choose Internet Options, Click the Security tab, click Custom Level, scroll to the "Scripting" section of the list and click Disable. Right click can now be used to save images.
OR... Press print screen and the image + page will be copied to clipboard where it can be pasted into a graphics program for resize or save.
We give you three privacy options on your photos and we now hide images from anyone who isn't a member of Fab. If you are worried about someone stealing your photos you may want to set them to be viewable only by your friends, or private in which case you can send by private mail.
We also now watermark all photos upon upload.
How many photos can I have on my account?
Currently the limit is 12. Before the server move it was 9 public and 9 private. If you had more photos on your account before the move you can keep them but you can't upload any more until you get below 12 (this is why occasionally you may see people with more photos than you have). If you want more photos than the 12, we give extra upload allowances to site supporters (these extra photos remain on your account even if you let your supporter status expire).
I want to leave the site, how do I delete my profile?
Go to the remove account page.
The "legal disclaimer" is pointless nonsense and all does is take up extra space on our servers. Please remove it if you have it on your profile. If you're worried about privacy please set your account to be hidden from non-registered users on your privacy page (this also hides it from search engines but may take a week or two to drop out of search) and remove the notice (and encourage others to do likewise).
Common sense advice would be NOT to put any information on your profile (here, or on any such site) that could identify you or that you don't want to become public! So for your own benefit, don't post phone numbers, real names or email / instant message addresses on your profile that people might see or "Google".
Some people may put non-identifying pics on their public profile but keep face pics private or for friends, for example.
My account has been removed/deleted, can you get it back?
No. If you (or someone you've shared your password with e.g. your partner) has removed your account via the remove account page (which is the only way your account will have been removed), then like it says on the "delete account" page, your account has been permanently removed and can't be re-instated. Sorry.
Don't worry, this is normal and we do this to protect everyone on the site. After a few days of using the site normally you'll probably not see this message again. We hope that having a site free of spam means this small inconvenience is worth it :)
There are too many rude people on here who don't reply to my messages!
It's not rude not to reply.
Some ladies and couples get hundreds of messages a day so it simply isn't possible for them to reply to everyone.
If you don't get a response, you can safely assume they aren't interested. If you're getting a lot of "no-replies" then
you should consider your profile and the messages you send. Are they giving the right message? Are you standing out from
the thousands of other guys on here?
How do we add captions to our photos?
Unfortunately, you can't any more. This feature was lost when we moved servers in December 2008. We hope to bring it back at some point.
Why can't we use HTML on our profiles any more?
It poses a security risk to other site users and for that reason alone we no longer allow HTML on profiles.
You don't respond to any of our mails.
We do this for fun and get hundreds of mails a day so we can't respond personally to questions about the site or your account. If we responded to everything that people sent us, we'd spend all our time (and more!) doing that and not improving/running/fixing the site. Or, we'd have to employ customer service goons to read and respond to questions from a minority of users at everyone's expense and we'd not be able to do as much as we can for so little cost to you. We do read all mail you send and encourage feedback. If you have reported a problem with the site we will fix it.
Why don't you offer Gold Site Supporters guaranteed support anymore?
As of Jan 2010 we no longer offer new Gold site supporters guaranteed support on site issues (we will continue to honour the pledge to existing subscribers until Feb 2010). We have increased the length of new Gold memberships from 30 to 35 days, which will benefit the vast majority of folks who choose to take up Gold Site Supporters membership.
The site is pretty straightforward and easy to use and most users don't have any problems. However, we found that a small minority of people made a dis-proportionately large use of the "guaranteed reply" facility (some sending upwards of 100 questions/queries a month!). This meant we weren't able to do things like improve the site, because we were spending a lot of our time answering questions that were (nearly always) already answered on the FAQ pages. We'd rather benefit the silent majority rather than the vocal minority and not have to increase our charges or reduce what we do for free by employing customer service goons and by removing this benefit we've increased the length of the standard Gold Supporter pass from 30 to 35 days.
We've recently (Jan 2010) launched a new site for gay and bisexual guys called Fab Guys you can find it at fabguys.com.