 | I'm always totally honest with reviews, as I try and think about the people who look at them before making a load of effort to attend... As we always have to. We have attended Xtasia about 5/6 times now. And for reference, we have also been to Libs, VA and Chams. Xtasia had been our favourite club, however yesterday has tarnished that.
Yesterday we booked the SPA area at Flirts for the daytime, and attended the YE event at Xtasia in the evening.
The spa was really nice to start with. We had the rules explained, swapped our mobile phones for a locker key, and got our towels and robes. We enjoyed access to the sun lounge area on the roof too. There was 1 other couple present who we chatted with and loved the company of.
Then, another couple arrived who seemed to be unaware that we were also customers, and also seemed to be able to ignore the rules? We found the hot tub suddenly feeling off limits, with the other couple leaving their stuff (Vapes, mobile etc) all over the steps and placing themselves ON the entry steps & controls. All the jets were also switched off - meaning it was like a hot tranparent bath. NOW - I realise that I could have asked them to move their stuff, AND also move themselves so we could enter - AND ask them to turn on the jets etc... but really? On top of that, they had a mobile phone that they were on, which made us completely uncomfortable with getting naked around them... We left soon after. Sorry, but that is so completely unacceptable for us, it probably means that we will never come back.
The night at Xtasia was youthful exubererence.. which was advertised as "For one night only, we bring you a crazy UV Paint experience. Join us all on the dancefloor as we all get splattered in UV paint. It goes everywhere, so come ready to be covered. Old jeans, old T shirts, or do what works best, and get naked with us as we splatter the dancefloor at around 11p"
Weirdly, someone decided to make the Fury fight take precendence over the arranged activities, and as of 1am-ish when we left, I don't think any paint had appeared. Also, one of the key areas in the club for us, the 'chill out area' where you get to talk to other couples in a quieter, comfy room and play a little was entirely taken over by the Fury fight from about 10:30... All I can say is, if people are attending Xtasia to watch a boxing match, it is not going to be the place for us.
We still had a good time because we were together, but in hindsight, we're disappointed with the decisions made by management in both the daytime and evening activities... We do not believe they have upheld their responsibilities for the services they are providing.. Phones and Boxing are two things which should never be around the spa or club....
Date: 19 May 2024
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