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Age Assurance 18+ feedback thread

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By *j_mark OP   Couple 5 days ago
Forum Mod

Totteridge/Whetstone

Feedback thread for folks who have received the link and tested this for us

Admin

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By *earded blokeMan 5 days ago

Alsager

Just used the AI image/camera age verification (3rd option?) And it was quick and easy, got the token within a couple seconds of starting the process, no drama.

Would have used the mobile data method but Three is down for me at mo...

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By *rotic MassageMan 5 days ago

Halifax

So easy to do used the face recognition option. Well done FAB and a great way to ensure we are all over 18.

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By *iss Boot LoverTV/TS 5 days ago

Tetbury

Easy peasy.

Thanks for making it stress free.

It works fine

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By *ogandher1962Couple 5 days ago

Reading

Worked fine, took seconds. We used the "Turn Wifi off" option. Well done guys!

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By *hechonkyduoCouple 5 days ago

The Heart of Hollownest, Dudleyish.

Used the mobile network test. Took about 15 seconds all in.

No problems for us either worked a charm.

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By *idnight enchantressWoman 5 days ago

Cleethorpes

Chose the mobile verification option and it was so easy and completed in a matter of seconds

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By *r.EdibleMan 5 days ago

Fraserburgh

I'm offshore at the moment, so I used the 3rd option which I could do without the need for a phone signal. It was effortless, quick, simple no one could possibly complain about having to do that once.

Well done

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By *andi_kinkygramTV/TS 5 days ago

Edinburgh

I purchased a SIM card/minimal data package and didn't apply to have the adult content filter unlocked. This was to test that the service could identify unverified accounts.

I then tried the verify by mobile data connection and text options and both correctly stated that the age was not verified on the account.

Hope that helps.

Cx

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By *itnessProtectionTV/TS 5 days ago

Stockport

Tested the mobile network option.

- Tried to fool it and stayed connected to WiFi (good that it notifies that can’t perform when still connected).

- Process is fast and took seconds to confirm.

- Only concern is the reusable token in case of rejoining. Are there additional securities in place to make that unique to an individual/prevent from being passed round and invalidating the process?

Based on it being a simple process and only taking seconds to validate, is a reusable token completely necessary?

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By *j_mark OP   Couple 5 days ago
Forum Mod

Totteridge/Whetstone


"I purchased a SIM card/minimal data package and didn't apply to have the adult content filter unlocked. This was to test that the service could identify unverified accounts.

I then tried the verify by mobile data connection and text options and both correctly stated that the age was not verified on the account.

Hope that helps.

Cx"

Perfect thanks

Admin

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By *j_mark OP   Couple 5 days ago
Forum Mod

Totteridge/Whetstone


"

- Only concern is the reusable token in case of rejoining. Are there additional securities in place to make that unique to an individual/prevent from being passed round and invalidating the process?

"

Yes, something we're still finalising.

Admin

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By *ealDirtmanMan 5 days ago

Falmouth

Wi-fi switch off was quick and easy

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By *andSxxCouple 5 days ago

Birmingham

We chose the facial recognition part from the 4 options. Experience. Fast, stable operation. Does not ask for any personal data. The process went quickly. After successful verification, we received a secret Fab age token. With which we can later enter the site without verification. Nice work, Thank you.

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By *ingerellaAboutTownWoman 5 days ago

Central London

The network check worked fine and was not overly intrusive.

Uncertain why a reusable token is necessary once the account as a whole is verified once - users won't be getting younger and will forget them!

Would prefer to be able to use this method for both my party going and personal accounts which I access using the same phone.

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By *ogandher1962Couple 5 days ago

Reading

We were going to try the Photo AI thing, but thought we might get the answer "Are you sure you're still alive"

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By *onnieAndClyde8882Couple 5 days ago

East Sussex

tested the mobile version, worker without issue

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By *hivagodCouple 5 days ago

Sheffield

Used mobile verification, does NOT work with apple icloud private relay enabled.

disabled it in settings icloud Private relay

Then it worked first time.

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By *j_mark OP   Couple 5 days ago
Forum Mod

Totteridge/Whetstone


"Used mobile verification, does NOT work with apple icloud private relay enabled.

disabled it in settings icloud Private relay

Then it worked first time. "

We can detect this and improve the feedback loop to the user, thanks for the heads-up

Admin

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By *quirtyMcSquirtyWoman 5 days ago

Liverpool

Used the mobile network option and it worked. Was really quick and easy.

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By *inky little MWoman 5 days ago

Low Moor & Leeds

I found the WiFi switch off really easy. Hopefully parents put the parent lock on under age phones. Quick, easy and simple to do

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By *ipstick KissesWoman 5 days ago

Newry

I used the AI face verification.

Quick & simple - it's a from me

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By *estructionDollyWoman 5 days ago

Manchester

Tried the photo verification for 25+. Seems similar to other sites who already use this technology, easy and straightforward.

First attempt it said it could not verify (I think the glasses sometimes throw it off) but then allowed me to easily try again, and no issues second time round. 2 attempts took probably less than 2 minutes to verify successfully.

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By *havedMan 5 days ago

Kent

AI facial recognition is easy & painless. I tried the AGE code but apparently this not adult authorised phone. Some folk will be reluctant to get this changed.

Happy to assist

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By *uzy2025Woman 5 days ago

Dublin D6

I used the quick camera check age +18 and it worked in seconds. Thanks

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By *ugmesqueezemeMan 5 days ago

woburn sands

Just uses the text verification option. Worked well and super quick.

Links took me to the pages unexpected.

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By *lackwithSwagMan 5 days ago

West of the Lothians

I have tested using the AI face check and it worked smoothly for me.

I am not sure about the check using mobile data as a number of under 18s will get mobile phones in their parents name and except the parent have setup or requested the network to set up that it's for an under 18 then the method is subject to error.

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By (user no longer on site) 5 days ago

I used the turn WiFi off option and it took just a few seconds.

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By *o Vanilla Few LimitsMan 5 days ago

Ystalyfera

Used the verify by phone (WiFi off) worked flawlessly.

Thanks for making it so easy

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By *j_mark OP   Couple 5 days ago
Forum Mod

Totteridge/Whetstone


"I have tested using the AI face check and it worked smoothly for me.

I am not sure about the check using mobile data as a number of under 18s will get mobile phones in their parents name and except the parent have setup or requested the network to set up that it's for an under 18 then the method is subject to error."

OFCOM have given this as a recommended method in their guidance because it doesn't work like that. Any new phone connection is by default adult blocked due to an industry-wide agreement with OFCOM from all the network operators to work this way. For the connection to be opened to adult it would have required explicit action by an adult e.g. going into shop with ID or using a credit card at the mobile network site with the explicit intention of removing the adult block.

Admin

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By *ucka39Man 5 days ago

Newcastle

Used mobile network it was quick and efficient a useful tool for the site and it's users thanks

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By *orknmindy21Couple 5 days ago

Newtownards

Send it to us please

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By *y naughty hotwifeCouple 5 days ago

essex

Could not use the mobile data option as it stated that the WiFi was still on even though being off on iPhone and not in range of any WiFi, 2nd option by sending a text worked immediately and I had no issues using.

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By *y naughty hotwifeCouple 5 days ago

essex

[Removed by poster at 25/06/25 13:20:11]

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By *y naughty hotwifeCouple 5 days ago

essex


"I have tested using the AI face check and it worked smoothly for me.

I am not sure about the check using mobile data as a number of under 18s will get mobile phones in their parents name and except the parent have setup or requested the network to set up that it's for an under 18 then the method is subject to error.

OFCOM have given this as a recommended method in their guidance because it doesn't work like that. Any new phone connection is by default adult blocked due to an industry-wide agreement with OFCOM from all the network operators to work this way. For the connection to be opened to adult it would have required explicit action by an adult e.g. going into shop with ID or using a credit card at the mobile network site with the explicit intention of removing the adult block.

Admin"

Giving a child under the age of 18 with the content lock switched off is classed as a criminal offence in the uk and will lead to the termination of your account with EE I’m assuming the same with other network providers.

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By *rs BxxWoman 5 days ago

Chippenham, Wiltshire.

I uses the WiFi turn off method, easy and done in seconds

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By *uliette500Woman 5 days ago

Hull

I used the "turn WiFi off" option and it worked fine, very fast and no issues at all.

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By *uliette500Woman 5 days ago

Hull


"I have tested using the AI face check and it worked smoothly for me.

I am not sure about the check using mobile data as a number of under 18s will get mobile phones in their parents name and except the parent have setup or requested the network to set up that it's for an under 18 then the method is subject to error."

That's a parental issue. They are responsible for giving their child an unlocked phone and it is against the law in the uk to do so.

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By *orthfieldsNickMan 5 days ago

West London

Just done it with the AI face recognition. Worked really easily

Unfortunately there is no was I can be mistaken for someone under 25

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By *eardedguy83Man 5 days ago

Worcestershire

I used AI face verification. Worked perfectly.

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By *dr97531Man 5 days ago

Newcastle upon Tyne

Used the facial AI option and it was a much faster and easier experience than I was expecting. Worked fine first time, including wearing glasses.

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By *amyam5627Man 5 days ago

Swadlincote

Used facial AI it worked perfectly

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By *shlyn-marieTV/TS 5 days ago

Aberdeen

How do u do it x

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By *ogandher1962Couple 5 days ago

Reading


"How do u do it x"

Read the email you received

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By *bercuriousCouple 5 days ago

West Wales

Face age app worked well. Glad it didn't tell me how old I look 😅

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By *ildAtHeart_69Woman 5 days ago

NEXT DOOR

Used turn WiFi off. Very easy and hassle free. Thank you.

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By *he Beverage GoblinsCouple 5 days ago

Cheltenham

Could we join?

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By *easidesouthernerMan 5 days ago

Bournemouth

Used the verify by mobile method. No problems and the whole process took less than a minute

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By *ittlefuntime85Man 5 days ago

Lilydale

Just used the AI image/camera age verification, it was quick and easy, received the token within a couple of seconds after completing the process, the token is a good idea. Very impressed with how simple it was 👍

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By *ebaucherous_duoCouple 5 days ago

Bristol/ Daventry

Text was easy enough. The phone data method didn’t work for me.

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By *ebaucherous_duoCouple 5 days ago

Bristol/ Daventry

If only one phone is used for a couple is there a risk that one party is underage? I see the value for singles but am not sure this adds reassurance for couples. That said I suspect unless coercion is present that underage parties in a couple wouldn’t happen.

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By *ophieslutTV/TS 4 days ago

Central


"Text was easy enough. The phone data method didn’t work for me."

Perhaps feedback what was wrong - how it failed etc?

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By *he Beverage GoblinsCouple 4 days ago

Cheltenham

The switching off WiFi mode was very very quick. Good addition

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By *ogandher1962Couple 4 days ago

Reading

Just downloaded the Yoti App to verify on another site we use. Dead easy and worked well.

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By *unboy53Man 4 days ago

Teesside

Can admin verify me please

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By *uys300Man 4 days ago

middlesbrough

Age Assurance works great, easy and quick. 4 ways to do it, picture is easy and private. Get pass to use once law changes 25th July.

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