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By (user no longer on site) OP
over a year ago
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Been on a three-week sabbatical, during which my site supporter status expired. I had two or three messages that I had left marked unread, as I wanted to reply to them when I got more time. For some reason these have disappeared - how is this possible? The users are still registered and active, the rest of the older messages in the conversation are intact. |
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By *j_markCouple
over a year ago
Forum Mod Totteridge/Whetstone |
From site FAQ:
I've not logged on for a while and now most of my messages have been deleted / I have loads of messages in my inbox and some of the older ones have gone missing
Fab is a super busy site. Hundreds of thousands of private mails are sent every day and we have tens of millions of such messages on our system. Because we do this mostly for free, we can't keep all the messages for ever because our costs would go up and up and the site would get slower and slower. Older messages that have already been read in "dormant" accounts that haven't been logged into for a while are removed from the system. Similarly if you have loads of mails in your inbox, the system will periodically remove some of the oldest.
If some mails are important to you and you want to make sure they're not deleted, become a site supporter and save any important mails to your "saved message folder" (look for "save it" on the bottom of messages you receive) and we'll keep those mails on the system (unless we screw things up and they get deleted too; but we'll try not to!). |
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By (user no longer on site) OP
over a year ago
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_j_mark thanks for the reply! The intriguing thing here is that all other messages which are much older are all still there. Also I logged in regularly, because I can't keep off
Right - I have now renewed membership in the hope of at least reading missing messages in the message history - but these three messages are missing from the conversations also!  |
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