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fabs & EE
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Apologies if there is already a thread running on this:
EE keep contrnt locking me out of fabs. 2weeks is their quote for how long it will take for a fix. - Most inconvenient. VPN software, a program called Opera have been mentioned to solve the problem.
What have Fabbers experience of this been? What get around do you use?
My phone is a Samsung GT-S7275R
Cheers Paul |
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By (user no longer on site)
over a year ago
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This has been happening to me since may, I've made it my personal mission to moan like a bitch to them to sort it out. I've got an app called hotspot shield free ( sorry admin if that isn't allowed) it works quite well but I do get pop up ads which is annoying. I've got a Motorola something or other. Hope that helps xx |
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By *abioMan
over a year ago
Newcastle and Gateshead |
"I've been having the same problem. It's been driving me insane! I'm on an iPhone. "
on iphone if you go into settings... then safari... then clear the cookies and history.... turn phone off... then back on... and job done...
then when you have done that.... download the opera mini app.... and use that to do your fab browsing instead....  |
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By (user no longer on site)
over a year ago
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"I've been having the same problem. It's been driving me insane! I'm on an iPhone.
on iphone if you go into settings... then safari... then clear the cookies and history.... turn phone off... then back on... and job done...
then when you have done that.... download the opera mini app.... and use that to do your fab browsing instead.... "
Will give it a go, thank you.  |
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By (user no longer on site)
over a year ago
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"Im with EE ...no Fb problems...so far lol, loads of other issues with EE though, cant wait to get out of contract with them."
That should read no Fab probs lol |
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By (user no longer on site)
over a year ago
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Ive just paid to get out of my contract had nothing but problems with them could,nt even get a signal on my phone at times and was told it was where i lived |
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"Ive just paid to get out of my contract had nothing but problems with them could,nt even get a signal on my phone at times and was told it was where i lived"
hmm 'Everything Everywhere' should be changed to very little anywhere. Kevin Bacon tells us that they have the best network but I can't make a phone call from the Docklands.
Ee staff tell me that they will charge a fee to allow me to get away from them.
Sod EE!  |
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By (user no longer on site)
over a year ago
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I had the same problem, if you have a smartphone get an app called "hola!" It cancels out the content lock.
Message me if it works if not I might have another idea lol xx |
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By *ssexguy69Man
over a year ago
around and about thurrock |
Happens to me all time so annoying .the amount of times iv phoned EE up and had a rant with em about it.
all they say it a technical fault
I tend to to turn phone off then restart it another pain but does work most times or as op said flight mode turn it on and off |
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By *ackspopCouple
over a year ago
Wymondham |
Happens frequently to me (Nokia Windows os) phone. Have unlocked before using the credit card option but it usually clears using on old IT trick I learned years ago from a guru on the Himalayas. (OK, the 22nd floor of our office block).
Turn it off, wait a min or two then turn it back on again.
Also, EE are terrible for customer service. Might go with three next time |
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By (user no longer on site)
over a year ago
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"Been a problem with ee forever not that you can get them to admit it. It's down to the network forgetting who you are.
They wouldn't forget if you didn't pay hehe"
i cancelled my dd with them a month ago and found out that they had reset it up and took money out of my account a couple of days ago |
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By *rsIdiotWoman
over a year ago
Bedworth |
Ah the old content lock. I can he happily browsing fab and suddenly it pops up out of nowhere. I usually switch to flight mode and then back again which does the trick a lot of the time.
As for switching to 3.......I wouldn't use them if they were the only phone provider on the planet! The service is absolutely appalling from them. The call centre is based in India and the staff have a script that they must stick to. They will not budge from that script. If you are unhappy and ask to speak to a manager or supervisor they tell you there isn't one there at the moment but will call you. They won't! You will call back again and go through the whole process over and over. Still you will not have your problem solved.
When I eventually left three they wanted hundreds of pounds to terminate early. I told them they were welcome to pursue me through the courts but if they did I would also be pursuing them for failing to adhere to their own contract terms. |
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By *not69Man
over a year ago
Burnley |
Had the same problem on EE since I first joined Fab 7 months ago. You need the Opera MINI browser, it has to be the mini version as the full opera version doesnt work.
Opera mini even bypasses my works staff wifi login and also allows me onto Fab that way too |
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By *not69Man
over a year ago
Burnley |
"So why does Opera mini work? Does it disguse the sites you access?"
I really don't know. I disbelieved it when I was told about it but I was so pissed of with EE's contact block that one day I installed it purely out of desperation and it worked. I then tried the full opera browser and that got blocked like the rest but the mini version doesn't. I can only think that it uses a different port but that's getting too technical xx |
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By (user no longer on site)
over a year ago
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"So why does Opera mini work? Does it disguse the sites you access?
I really don't know. I disbelieved it when I was told about it but I was so pissed of with EE's contact block that one day I installed it purely out of desperation and it worked. I then tried the full opera browser and that got blocked like the rest but the mini version doesn't. I can only think that it uses a different port but that's getting too technical xx"
Umm yeah ports mean nowt to me either.
I used to have issues with EE but haven't for ages. I use Opera Mini, must be that. Yay! x |
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By (user no longer on site)
over a year ago
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I did have this problem very briefly because of the Content Block imposed for adult sites. The My EE app doesn't work so I rang them and they lifted the Content Block straight away and suggested that if I still had trouble getting on to any websites that Opera would be best web app to use as it has no content restrictions. |
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By *not69Man
over a year ago
Burnley |
"So why does Opera mini work? Does it disguse the sites you access?
I really don't know. I disbelieved it when I was told about it but I was so pissed of with EE's contact block that one day I installed it purely out of desperation and it worked. I then tried the full opera browser and that got blocked like the rest but the mini version doesn't. I can only think that it uses a different port but that's getting too technical xx
Umm yeah ports mean nowt to me either.
I used to have issues with EE but haven't for ages. I use Opera Mini, must be that. Yay! x"
yes that will be why. I used to use chrome then when EE blocked me if try opera mini and it would always let me on, then I'd go back to chrome and I was still blocked on that so ît does definitely work. I always use mini now for fab xx |
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By (user no longer on site)
over a year ago
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EE used to lock me from adult websites you can download the ee account and unlock content lock or go into a store and ask them to remove it make sure you have id they have to see id to unlock it for you |
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"Apologies if there is already a thread running on this:
EE keep contrnt locking me out of fabs. 2weeks is their quote for how long it will take for a fix. - Most inconvenient. VPN software, a program called Opera have been mentioned to solve the problem.
What have Fabbers experience of this been? What get around do you use?
My phone is a Samsung GT-S7275R
Cheers Paul"
Hi Paul
This problem has been going on for months ! Sooooo annoying but as you quote opera, I've not had a problem using this
When my contracts up I'm straight back to 02 !! EE are shit !! |
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By (user no longer on site)
over a year ago
|
"Apologies if there is already a thread running on this:
EE keep contrnt locking me out of fabs. 2weeks is their quote for how long it will take for a fix. - Most inconvenient. VPN software, a program called Opera have been mentioned to solve the problem.
What have Fabbers experience of this been? What get around do you use?
My phone is a Samsung GT-S7275R
Cheers Paul"
Good luck on the 2 weeks thing it's been the last 2 years for me and still no further forward in fixing it. It's a complete joke xx |
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IWe've had this problem for about 12 months it is better but has not been resolved. Yes Opera does work but didn't like it so reverted back to Safari on iPhone. Have made at least 50 calls regarding this, even sent emails to the big boss & head of customer services with no joy. We have however had 5gb of data each added free to our monthly allowance plus numerous refunds or money of our line rentals. We are now on such great deals now to get a comparable deal would probably cost me about £40 a month I pay £15, my wife pays about £8, yes content lock is damn annoying particularly if you've just tried to send a long message but it's defo worth complaining!! Incidentally it's obv not just Fab thats affected any over 18 site is, not all customers have problems but the biggest problem is with iPhone's. If you don't like Ooera, clear cookies etc, toggle on off flight mode, or switch your phone off usually resolves the problem & is a temporary fix. i expect more complaining & discounts to be added before EE resolve this lol!! |
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By *AM2214Man
over a year ago
Manchester Area |
To those who have poor signal be aware all companies have a legal duty to inform you of the coverage you can expect. If you asked will I get coverage and they say yes and then you don't 'regularly' they are in breach of contract, you don't need to buy your way out, they need to compensate you for your losses and reimburse you the money you have wasted.
If you think signal is better on 3 than EE then be aware 3 don't have a network the use EE and Vodafone, Virgin and Tesco also use EE-so if you think about why there is an issue it's not the network is crap, it's the network is good and all the people who think they are on better networks are using EE--kick em off
Interesting post about the big boss--he does take every email to him very seriously his name is in many articles just Google CEO EE if I were guessing I'd say @ee.co.uk at the end of a name might work  Oh and by the way I got an EE phone for the Lakes and it is shite! So I called and ranted and now don't pay until the signals are all back up and running in Jan! iphone users should insist on speaking to the IPhone team on the second floor NT, it might let them think you know your way around EE--just don't talk to the t-mobile stock
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By (user no longer on site)
over a year ago
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"Download opera mini app and access it through that, works a dream after that "
It's actually started blocking it on that now as well. EE advised me to down load opera mini I was also advised to download a VPN to bypass their network. Why don't they just fix the bloody problem been 2 years now for me x |
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By (user no longer on site)
over a year ago
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Went to ee last december and the fault reared its ugly head. Managed to get them to transfer me onto orange network (trust me theres a difference in the 2) im now only on 3g but no content lock issues |
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Have had a read up on opera mini and from what I can tell its not the ports it uses that bypasses content filters, it's cached content from their servers so your mini browser is actually talking to operas servers not restricted content sites directly hence how content filters are bypassed  |
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By *ost SockMan
over a year ago
West Wales and Cardiff |
"I have had this problem since joining ee a year ago, but they recently sent me a text saying toggle to airplane mode then turn airplane mode off again an so far this has worked"
That doesn't always work for me, unfortunately.
I've had loads of problems with EE. |
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By (user no longer on site)
over a year ago
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I've not removed the lock from giffgaff because it wants passport details. Get round all blocks with tor for Android (orbot + orweb) you can configure other browsers to use it. |
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