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Send message button vanished

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By *teveanddebs OP   Couple  over a year ago

Norwich

When replying to a message I've found that a longer reply causes the 'Send Message' button to vanish from the mobile app.

Any ideas?

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By *r and Mrs B xxCouple  over a year ago

Chippenham


"When replying to a message I've found that a longer reply causes the 'Send Message' button to vanish from the mobile app.

Any ideas?"

Yes we are finding the same. If you click on the attach a picture the send message button will drop down to below the box. You need to do this before the button disappears though. Hope this makes sense and helps.

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By *teveanddebs OP   Couple  over a year ago

Norwich

That's great and a big help,

Thanks

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo

Can you upload a screenshot please for Admin? It will be rejected but leave it in your gallery and get in touch with Admin from the CONTACT button so they can see whats going on please

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By *teveanddebs OP   Couple  over a year ago

Norwich

Ill try

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By *teveanddebs OP   Couple  over a year ago

Norwich


"Can you upload a screenshot please for Admin? It will be rejected but leave it in your gallery and get in touch with Admin from the CONTACT button so they can see whats going on please

"

OK I've copied you post twice to a message and sent it to you using the advice above. I'm just uploading a photo showing the missing button

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By *r and Mrs B xxCouple  over a year ago

Chippenham


"Can you upload a screenshot please for Admin? It will be rejected but leave it in your gallery and get in touch with Admin from the CONTACT button so they can see whats going on please

"

I'll do the same for you to look at.

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By *andS_GlasgowCouple  over a year ago

Giffnock

THis happens with us - we are both on Android devices

If you rotate the phone then rotate back the button re-appears !

Strange but it works

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By *not69Man  over a year ago

Burnley


"THis happens with us - we are both on Android devices

If you rotate the phone then rotate back the button re-appears !

Strange but it works "

Yes it's true, that's how I get around it. I think it also happens when doing veris too

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By *j_markCouple  over a year ago
Forum Mod

Totteridge/Whetstone

We're having a look at this, this week

Admin x

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By *j_markCouple  over a year ago
Forum Mod

Totteridge/Whetstone

We've not recreated this locally but we have made a change which may fix. Could those with problems please try again and let us know?

Admin x

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By *teveanddebs OP   Couple  over a year ago

Norwich

Getting the same thing Mark, new screenshot added to my gallery yesterday.

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By *r and Mrs B xxCouple  over a year ago

Chippenham

Still happening, I've just added a pic to private gallery.

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By *addy7.5x6Man  over a year ago

High Wycombe

Switch on "auto-rotate" setting if it's off. Rotating 90 degrees will then give you a bigger msg box with the send button below.

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