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my cam

By *enifer8441 OP TV/TS over a year ago

Merseyside

Hi hoping you can help at the moment I cant use my webcam I can see other members on theirs, but mine wont open wether I click on either of the prompts. My webcam will not switch on, on the site. My webcam does work on skype and it is built in to my laptop. I am using google chrome on windows 8. I hope you can help as I've just renewed my subscription.

Thanx in advance

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By (user no longer on site) over a year ago

Have you tried the suggestions in the FAQs on this site:-

"Check the following:

1. There is a 2nd link to activate your cam. If the main one doesn't work, use the secondary one which says in red "(Above not working? Click here)".

2. You need to be using the latest version of Adobe Flash player. You can download Flash at the adobe site

3. Check you don't have any other software accessing your cam. If you do, close it down.

4. Try it in another browser e.g. Google Chrome

5. If you're still not getting any joy, reboot your PC, ensure that any cam software is closed then try the above steps again. "

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