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Complaints & Reports

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By (user no longer on site) OP     over a year ago

A straight question to mods and Admin. Why does Admin and mods not react to complaints ? Have logged now twice a complaint about Northern Chat Room and abuse given in the chat for parties never chatted before and not known.

Nothing happens the same old story the same people stay in the chat no mods in the rooms and abuse continues ... Can we have now a honest answer from Admin, why nothing happens ?!

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo

Here is an explanation from Admin from another thread on how they deal with reports.

******Just a quick note. If people report others and we can verify that they have broken site rules, we always take action (either a first and final warning, partially suspended account, fully suspended, mixture of the above).

Every single report sent via the REPORT link is reviewed. Clearly it's not in our interests to have people on here who are bad for the site. Equally we need to verify what has been reported and be fair to those who have been reported.

Admin

PS. we never provide feedback on what has happened. It's just not practical given that we get 100s of reports a day.

Here is what the page says after a report has been submitted:

--

Your feedback has been saved.

A website admin will shortly review your feedback and take the necessary action. After reviewing the evidence available to us, we may disable an account, remove a user, disable certain aspects of that user's account or issue a warning.

By leaving feedback you help improve the site for everyone who uses it. Thank you.******

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo

Do't forget though, if it is a chat complaint Admin may not be logged in at that time so it might not be dealt with instantly but people will still get bans if needed after the event.

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