New couples account

By (user no longer on site) OP over a year ago

I made a couples account on Monday, filled it all out and got as far as photo verification.

We took a pic, with the name on a piece of paper and it stated it wouldn’t take long etc

Checked today, can log in using user name and password but still stuck on that photo verification page.

Took another pic and sent that in this morning but we’re still waiting?!?

I sent a feedback msg but haven’t had a response as yet.

Can anyone help?

Thanks

Pixie x