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Vodafone network blocking fab

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By (user no longer on site) OP     over a year ago

I'm having issues today with vodafone blocking fab with a popup sites ssl expired or not trusted then it goes to the Vodafone confirm you're over 18 page, adult bars are definitely off and even though we use vodafone mobile broadband that connects fine, any ideas what's going on?

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo

https://www.fabswingers.com/articles/FAQ#mobileerror

We can access the site on Wifi but not on mobile network (or the other way round!). We get a connection/security/certificate error.

If you get a connection/security/certificate error accessing the site on 4G/mobile-data but not on WiFi (or, the other way round!) it means your mobile network (or ISP if on wifi) has blocked your device from adult content. Some mobile networks have started to do this to phones that have always been 18+ verified and some seemingly do it randomly. If you contact your mobile network on their helpline or via their website, you will see how to age verify your mobile account. The error you see is your ISP trying to display a message which does not show on a secure/ssl site like Fab. We've created a special page you can view which isn't served over secure/ssl so should be able to see the underlying message, here.

Once you have age verified your phone, your network usually advises turning the phone off then on again. It sometimes takes a few minutes then for the block to be removed.

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By (user no longer on site) OP     over a year ago


"https://www.fabswingers.com/articles/FAQ#mobileerror

We can access the site on Wifi but not on mobile network (or the other way round!). We get a connection/security/certificate error.

If you get a connection/security/certificate error accessing the site on 4G/mobile-data but not on WiFi (or, the other way round!) it means your mobile network (or ISP if on wifi) has blocked your device from adult content. Some mobile networks have started to do this to phones that have always been 18+ verified and some seemingly do it randomly. If you contact your mobile network on their helpline or via their website, you will see how to age verify your mobile account. The error you see is your ISP trying to display a message which does not show on a secure/ssl site like Fab. We've created a special page you can view which isn't served over secure/ssl so should be able to see the underlying message, here.

Once you have age verified your phone, your network usually advises turning the phone off then on again. It sometimes takes a few minutes then for the block to be removed."

Thanks it was an issue with the network although blocks are turned off they had to turn them on then off again and refresh my network connection, all working now

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By *ang BazzaMan  over a year ago

Cirencester

I have been having the same problem for awhile now, can only access Fabswingers, when I have wi fi, not via my vodaphone network. Sorted it once, but having the same problem again.

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo

EE used to do the same to me, say they had unblocked the age restriction but the amount of times I had to get in touch as for some reason it went back on.

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By *uliette500Woman  over a year ago

Hull

Vodafone have readded my adult block a couple of times and I've had contact to take it off.

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By *uffdiverukMan  over a year ago

stockport

Try using a vpn that helps me when was on sky and 3

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By *ookingfun82Man  over a year ago

Enniskillen

Try using Tor Browser, seems to work when using WiFi that has access restricted.

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By *had69Man  over a year ago

morpeth

Had exactly the same problem, spoke with them a few times to be told there was no blocks on my account, turned phone off and then everything was ok

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