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Unable to access messages

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By *ermitNerd OP   Man 2 days ago

Caerphilly

Hi, I'm having trouble getting into my inbox. Every time I open it, it's just blank, almost as if I've been blocked from having messages? I can still access my sent messages and even send messages, but not get into my inbox. I've tried on several browsers.

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By *aomilatteCouple 1 day ago

Midlands

You can send yourself a message to check your inbox.

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By *ermitNerd OP   Man 1 day ago

Caerphilly

I just tried and yeah it came through, but I can’t see any of my previous messages could someone else try, even if it just says test

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By *ugby 123Couple 1 day ago
Forum Mod

O o O oo

Sent

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By *ermitNerd OP   Man 1 day ago

Caerphilly

Thank you! Looks like my old messages just got wiped which is a bit frustrating but ah well. At least it’s working haha

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By *ugby 123Couple 1 day ago
Forum Mod

O o O oo

Did you delete by accident? Or could they have come under the following explanation from the FAQ's?

https://www.fabswingers.com/articles/FAQ#messages_missing

Fab is a super busy site. Hundreds of thousands of private mails are sent every day and we have tens of millions of such messages on our system. Because we do this mostly for free, we can't keep all the messages for ever because our costs would go up and up and the site would get slower and slower. Older messages that have already been read in "dormant" accounts that haven't been logged into for a while are removed from the system. Similarly if you have loads of mails in your inbox, the system will periodically remove some of the oldest.

If some mails are important to you and you want to make sure they're not deleted, become a site supporter and save any important mails to your "saved message folder" (look for "save it" on the bottom of messages you receive) and we'll keep those mails on the system (unless we screw things up and they get deleted too; but we'll try not to!).

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By *ermitNerd OP   Man 1 day ago

Caerphilly

Possibly some of the older ones, but not all of them. My inbox isn’t exactly busy, but the newer ones had active accounts.

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By *ugby 123Couple 1 day ago
Forum Mod

O o O oo

"Similarly if you have loads of mails in your inbox, the system will periodically remove some of the oldest."

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