Dear Admin,
I hope you are well.
I am writing to inform you that I have been charged twice for the same transaction. Please find the attached transaction details as evidence of the duplicate charge.
I kindly request that you review this matter and arrange a refund for the duplicate payment at your earliest convenience. If you require any additional information from me to process this request, please let me know.
Thank you for your prompt attention to this issue. I look forward to your response.
Warmest regards,
Tom |
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