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Feedback from admin

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By (user no longer on site) OP     over a year ago

I recently reported a message for making threats and being abusive. Two days on and...Nothing, no feedback from admin, a basic message to say they've received the complaint or are investigating or an acknowledgement of any kind. Is this the norm as, as they are taking the money from me to be a site supporter, do they not have a duty of care to do "something"?

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By *ezebelWoman  over a year ago

North of The Wall - youll need your vest

Admin dont reply to every report. Here is an explanation from Admin from another thread on how they deal with reports.

******Just a quick note. If people report others and we can verify that they have broken site rules, we always take action (either a first and final warning, partially suspended account, fully suspended, mixture of the above).

Every single report sent via the REPORT link is reviewed. Clearly it's not in our interests to have people on here who are bad for the site. Equally we need to verify what has been reported and be fair to those who have been reported.

Admin

PS. we never provide feedback on what has happened. It's just not practical given that we get 100s of reports a day.

Here is what the page says after a report has been submitted:

Your feedback has been saved.

A website admin will shortly review your feedback and take the necessary action. After reviewing the evidence available to us, we may disable an account, remove a user, disable certain aspects of that user's account or issue a warning.

By leaving feedback you help improve the site for everyone who uses it. Thank you.******

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