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By (user no longer on site)
over a year ago
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If you are having hard time logging in to Windows Live Messenger and keep getting the error code 80048831.
You are encountering this issue because your Live ID's password is set to expire after a certain period of time. To resolve this, all you need to do is reset your password. Here are the steps:
1. Follow these steps to reset your password:
a. Visit http://account.live.com.
b. Click Sign in with a different account.
c. Enter the ID, and then click Forgot your password.
d. Follow the wizard to reset your password.
e. If you need help resetting your password because you forgot your secret question and answer or your "alternate" e-mail address, visit http://support.live.com to contact Windows Live ID support, and then select Windows Live ID.
2. If you successfully signed in to your account, follow these steps to remove the saved credentials and reenter the updated credentials:
a. In the Windows Live n window, select your e-mail address from the E-mail address drop-down list. If your e-mail address is not on the list, go to step c.
b. Click Forget Me, and then click Yes to confirm the deletion.
c. Type your e-mail address and your password.
d. Select the "Remember Me" and "Remember my password" check boxes to save your sign-in information, and then click Sign in.
You can also use this link to contact Windows Live Messenger Technical Support.
https://support.live.com/eform.aspx?productKey=wlmessenger&ct=eformts
copy and paste by way but seems sound enough lol |
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"Can't access MSN Messenger or Hotmail
Can't sign in gives me an error code 80048831, can anyone help"
the answer given at http://answers.yahoo.com/question/index?qid=20071101172407AA1ItZo looks as if it makes sense. |
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"If you are having hard time logging in to Windows Live Messenger and keep getting the error code 80048831.
You are encountering this issue because your Live ID's password is set to expire after a certain period of time. To resolve this, all you need to do is reset your password. Here are the steps:
1. Follow these steps to reset your password:
a. Visit http://account.live.com.
b. Click Sign in with a different account.
c. Enter the ID, and then click Forgot your password.
d. Follow the wizard to reset your password.
e. If you need help resetting your password because you forgot your secret question and answer or your "alternate" e-mail address, visit http://support.live.com to contact Windows Live ID support, and then select Windows Live ID.
2. If you successfully signed in to your account, follow these steps to remove the saved credentials and reenter the updated credentials:
a. In the Windows Live n window, select your e-mail address from the E-mail address drop-down list. If your e-mail address is not on the list, go to step c.
b. Click Forget Me, and then click Yes to confirm the deletion.
c. Type your e-mail address and your password.
d. Select the "Remember Me" and "Remember my password" check boxes to save your sign-in information, and then click Sign in.
You can also use this link to contact Windows Live Messenger Technical Support.
https://support.live.com/eform.aspx?productKey=wlmessenger&ct=eformts
copy and paste by way but seems sound enough lol"
Mr O
You are an angel, thanks so much am all sorted, I owe you a big one Saturday
xxx |
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