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Royal Mail is a crap service

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By *melie LAL OP   Woman 14 weeks ago

neverland

Three out of three fails:

1. Changed delivery date. Received confirmation. Parcel arrives on original date.

2. Repeat of 1.

3. Delivery date not changed. Parcel not delivered.

I'd never pay for it's crap services. Sadly I buy things and those companies use their crap services.

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By *lowupdollTV/TS 14 weeks ago

Herts/Beds/Leeds/London

Could be worse. A competitor gets it wrong Evri time.

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By (user no longer on site) 14 weeks ago

I am finding now instead of getting post every day it’s more like twice a week now but all comes together.

So I assume they have cut down the amount of rounds that they do

I guess in a world where we are going more and more paperless it’s becoming less needed and now they are competing against all the white van delivery drivers

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By *a LunaWoman 14 weeks ago

o o OO o o

There are a lot of things wrong with Royal Mail. It starts at the top and filters through to the bottom.

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By *eoBloomsMan 14 weeks ago

Springfield


"There are a lot of things wrong with Royal Mail. It starts at the top and filters through to the bottom.

"

Sounds like my foreplay.

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By *a LunaWoman 14 weeks ago

o o OO o o


"There are a lot of things wrong with Royal Mail. It starts at the top and filters through to the bottom.

Sounds like my foreplay."

Your foreplay sounds fine as long as you deliver

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By (user no longer on site) 14 weeks ago


"There are a lot of things wrong with Royal Mail. It starts at the top and filters through to the bottom.

Sounds like my foreplay."

But is it first or second class?

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By *eoBloomsMan 14 weeks ago

Springfield


"There are a lot of things wrong with Royal Mail. It starts at the top and filters through to the bottom.

Sounds like my foreplay.

Your foreplay sounds fine as long as you deliver "

Like the postie I used to come twice a day but now twice a week is optimistic

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By *iamondsmiles.Woman 14 weeks ago

little house on the praire

I only get post twice a week now if that

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By *ocknrollerMan 14 weeks ago

East Dunbartonshire

It's been going downhill bigtime over the last few years. Ever since they sold it off. It's a shame really what's happened to it

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By *melie LAL OP   Woman 14 weeks ago

neverland


"There are a lot of things wrong with Royal Mail. It starts at the top and filters through to the bottom.

Sounds like my foreplay.

Your foreplay sounds fine as long as you deliver

Like the postie I used to come twice a day but now twice a week is optimistic "

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By *nsanityBohemianstyleWoman 14 weeks ago

Worsley, Manchester


"Could be worse. A competitor gets it wrong Evri time. "

Subtle!

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By *uri00620Woman 14 weeks ago

Croydon


"Three out of three fails:

1. Changed delivery date. Received confirmation. Parcel arrives on original date.

2. Repeat of 1.

3. Delivery date not changed. Parcel not delivered.

I'd never pay for it's crap services. Sadly I buy things and those companies use their crap services."

It wouldn't be so bad if it wasn't so bloody expensive. I had a shock buying a first class stamp the other day, haven't bought one in years

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By *cottish guy 555Man 14 weeks ago

London


"There are a lot of things wrong with Royal Mail. It starts at the top and filters through to the bottom.

Sounds like my foreplay.

Your foreplay sounds fine as long as you deliver

Like the postie I used to come twice a day but now twice a week is optimistic "

And never on a Sunday.

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By (user no longer on site) 14 weeks ago

Couldn’t disagree more I use Royal Mail special delivery possibley10-20 times per week and only once had to claim back postage for it arriving late and never lost a parcel, so for me Royal Mail is number 1

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By (user no longer on site) 14 weeks ago

So few of us now use it, but we expect it to deliver. If we don’t use it how the heck do we expect it to pay for itself?

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By *orny PTMan 14 weeks ago

Peterborough

Who are you supposed to give letters to, if RM is not your choice of courier~?

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By (user no longer on site) 14 weeks ago


"Couldn’t disagree more I use Royal Mail special delivery possibley10-20 times per week and only once had to claim back postage for it arriving late and never lost a parcel, so for me Royal Mail is number 1"

The parcel service is great, it’s the letters that fail.

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By *ormalfornorfolkMan 14 weeks ago

Norwich

Service is generally ok but the people in my local sub post office are so condescending

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By *ellhungvweMan 14 weeks ago

Cheltenham

I think you should write a letter to their customer complaints department.

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By *eoBloomsMan 14 weeks ago

Springfield


"I think you should write a letter to their customer complaints department."

Send it now in a Christmas Card

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By *eroLondonMan 14 weeks ago

Mayfair


"Service is generally ok but the people in my local sub post office are so condescending "

·

Post Office and Royal Mail are two different/independent companies, extraneous to each other.

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By *ootylover25Man 14 weeks ago

Middlesbrough


"Could be worse. A competitor gets it wrong Evri time. "

Evri don't even attempt to deliver to me anymore, they just return to sender every time. Rarely have issues with other couriers tho

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By *tr8MrEMan 14 weeks ago

somewhere near Sheffield

Everything is worse than what it used to be....

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By *ypersoonMan 14 weeks ago

WHITCHURCH, Shropshire

It's because the management don't listen to what the people want & decide what they think works best for them.

I'm a ex-postie myself & left 2.5 years ago because I didn't like the direction the company was going, wanted a better work/life balance & a full-time job having been on a part-time contract all the time I was there

And after I left, of the 25 staff I left behind 2.5 years ago, only 3 remain it made everyone (including those that didn't strike during 2022) really think about their futures.

Even after leaving all that time ago, I still get old customers come up to me in the street & wish I was still delivering their post plus on a recent grocery, ran into 1 former colleague who still works there who was doing his shop while still doing his job with his PDA (used as a tracking device too).

As much as I respect the thoughts & feelings of my ex-customers, truth is the top sadly don't really care bout the social relationship between the customer and postie as it's greed-driven by the need to make money Glad I left when I did but do miss that social aspect badly especially as that's the biggest downer in my current job

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By *eroLondonMan 14 weeks ago

Mayfair


"...ran into 1 former colleague who still works there who was doing his shop while still doing his job with his PDA (used as a tracking device too)."

It's not used as a tracking device.

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By *hristopherd999Man 14 weeks ago

Brentwood

Never had a problem with Royal Mail, as for Evri, don't get me started

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By *he Silver FuxMan 14 weeks ago

Uttoxeter

More dependable than most couriers.

Plus my post lady is adorable.

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By *orny PTMan 14 weeks ago

Peterborough


"Everything is worse than what it used to be...."

Enshitification!

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By *orbidden eastMan 14 weeks ago

london dodging electric scooters

No Evri is the worst. Especially when you speak to customer service and it’s just an AI generated answering service.

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By *bi HaiveMan 14 weeks ago
Forum Mod

Cheeseville, Somerset

Royal Mail aren't perfect. But they're definitely the best of a bad bunch.

Every other service, Evri, Model, DPD and Amazon have all kindly left expensive parcels on my doorstep and fucked off, saying they've been delivered.

Royal Mail at least shove a card through the door and try and redeliver, before telling me I need to pick it up from the sorting office.

The others just lie with their tracking, say delivery has been attempted when you know it hasn't because you've been sat indoors in silence in case they tap the door with a feather rather than ring the bell. And 'delivery' apparently means left out in the rain, in full view of people passing or being left hanging out of your letterbox because the bag is twice the size but squeezing the corner of it in means it's on your property. 🤦‍♂️🤦‍♂️

Thankfully I can redirect all of them to petrol stations less than a mile away where they won't get nicked.

Give me Royal Mail any day of the week.

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By *anielpiercedMan 14 weeks ago

X

To be fair my postwoman is brilliant, if it's a small parcel she'll put it in the electric box and leave a card and if it's a bit bigger she pops round later at the end of her round when she knows I'll be home. Evri on the other are total morons.

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By *orny PTMan 14 weeks ago

Peterborough


"No Evri is the worst. Especially when you speak to customer service and it’s just an AI generated answering service. "

EVRI day is like Sunday: ie no postie!

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By *b750Couple 14 weeks ago

Aberdeen

Evri are by a long long way the worst

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By *obilebottomMan 14 weeks ago

All over


"No Evri is the worst. Especially when you speak to customer service and it’s just an AI generated answering service. "

I had that once, worst thing ever andva perpetual circle of getting nowhere.

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By *artinMG4Man 14 weeks ago

Leeds

I appreciate everything is going paperless but my letter box is almost redundant. I haven't received one single letter (or junk mail even) yet in 2025.

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By *orthern StarsCouple 14 weeks ago

Durham

Evri is the worst by miles. I use Royal Mail every single time. So much more reliable.

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