I already have Bt broadband but its the very basic package.When watching BBC/ITV i player the programmes stall every couple minutes.
Is that whats called 'buffering' and if i need to upgrade to resolve it whats the minimum download speed i need. They currently offer 16mb, 38mb,76mb ? |
Reply privately, Reply in forum +quote
or View forums list | |
"I already have Bt broadband but its the very basic package.When watching BBC/ITV i player the programmes stall every couple minutes.
Is that whats called 'buffering' and if i need to upgrade to resolve it whats the minimum download speed i need. They currently offer 16mb, 38mb,76mb ? "
I am currently with Virgin on a basic package with 16mb of internet mine doesn't buffer really...
However it all depends on the time of day that u are trying to stream at, peak times are when most people will be using it therefore it will be harder for you to stream. Each step up of mb obviously is better but as I say I'm on 16mb and have no problems. |
Reply privately, Reply in forum +quote
or View forums list | |
"I already have Bt broadband but its the very basic package.When watching BBC/ITV i player the programmes stall every couple minutes.
Is that whats called 'buffering' and if i need to upgrade to resolve it whats the minimum download speed i need. They currently offer 16mb, 38mb,76mb ?
I am currently with Virgin on a basic package with 16mb of internet mine doesn't buffer really...
However it all depends on the time of day that u are trying to stream at, peak times are when most people will be using it therefore it will be harder for you to stream. Each step up of mb obviously is better but as I say I'm on 16mb and have no problems. "
Thats interesting because i was convinced that i had watched before and didnt experience that. So its affected by how many others are doing the same ? |
Reply privately, Reply in forum +quote
or View forums list | |
"I already have Bt broadband but its the very basic package.When watching BBC/ITV i player the programmes stall every couple minutes.
Is that whats called 'buffering' and if i need to upgrade to resolve it whats the minimum download speed i need. They currently offer 16mb, 38mb,76mb ?
I am currently with Virgin on a basic package with 16mb of internet mine doesn't buffer really...
However it all depends on the time of day that u are trying to stream at, peak times are when most people will be using it therefore it will be harder for you to stream. Each step up of mb obviously is better but as I say I'm on 16mb and have no problems.
Thats interesting because i was convinced that i had watched before and didnt experience that. So its affected by how many others are doing the same ?"
Well it's affected by the amount of users using broadband at the same time... So late afternoon and early evenings are highest peak times due to people finishing work/school. |
Reply privately, Reply in forum +quote
or View forums list | |
 |
By (user no longer on site)
over a year ago
|
We were BT infinity and to be honest it was pure shite, buffering every 20 to 30 seconds and very slow, kept getting pop ups on the screen saying Internet unstable, BT did nothing to help or make it better so we moved to Sky Broadband last week and it's quicker than a quick thing with no buffering...... The Internet is the luck of the draw depending on your area as to which is the best provider, 2 miles up the road in some new houses BT infinity is lightening speed |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
It does indeed seem to be luck of the draw. I had BT when I lived a mile away. It was awful. Apart from it being terribly slow, it went down whenever it rained. I switched to Virgin when they laid fibre optic in the area and that was better. But now in my new house I have BT again and it is faster than Virgin even though it is not fibre optic. Go figure. |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
Go into your router settings and change the router channel. If other people that live nearby also have BT broadband there's a high chance they're using the same channel as you which causes interference and slowing your access speeds ( most people set up routers as a plug in an go device and don't realize you can switch channels). If you don't know how to do this there should be info on the BT Broadband website or just give them a call. |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
Download speeds dont matter really, its your upload speed that makes your streaming faster.
If you have a faster upload speed then the information can be requested faster therefore making your downloads much quicker 
 |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
"I've got Sky fibre optic and my connection is utter crap. They guarantee 40mb but I'm lucky if I get 13mb. I need to get them out to sort it or get rid. "
The whole reason I ditched Sky was because they promised good speeds but they delivered well below those figures. I'm with Virgin on their 100mb package and regularly get speeds of over 106mb and I've never had a single dropout or bad connection. |
Reply privately, Reply in forum +quote
or View forums list | |
|
By *B9 QueenWoman
over a year ago
Over the rainbow, under the bridge |
"BBC I player is rubbish too, which doesn't help. Streams worse than all the others in our experience, and we're on a 60mb connection. You still get little skips."
I find BBC player is perfect whilst I have problems with ITV buffering. |
Reply privately, Reply in forum +quote
or View forums list | |
|
By *Ryan-Man
over a year ago
In Your Bush |
"I've got Sky fibre optic and my connection is utter crap. They guarantee 40mb but I'm lucky if I get 13mb. I need to get them out to sort it or get rid.
The whole reason I ditched Sky was because they promised good speeds but they delivered well below those figures. I'm with Virgin on their 100mb package and regularly get speeds of over 106mb and I've never had a single dropout or bad connection."
Unfortunately I'm fairly limited. Virgins cable stops about 100 yards short of my house and they won't invest on extending it  |
Reply privately, Reply in forum +quote
or View forums list | |
"I've got Sky fibre optic and my connection is utter crap. They guarantee 40mb but I'm lucky if I get 13mb. I need to get them out to sort it or get rid.
The whole reason I ditched Sky was because they promised good speeds but they delivered well below those figures. I'm with Virgin on their 100mb package and regularly get speeds of over 106mb and I've never had a single dropout or bad connection.
Unfortunately I'm fairly limited. Virgins cable stops about 100 yards short of my house and they won't invest on extending it "
That's no good! I think virgins broadband is amazing however I don't rate the other things they have to offer |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
"I've got Sky fibre optic and my connection is utter crap. They guarantee 40mb but I'm lucky if I get 13mb. I need to get them out to sort it or get rid.
The whole reason I ditched Sky was because they promised good speeds but they delivered well below those figures. I'm with Virgin on their 100mb package and regularly get speeds of over 106mb and I've never had a single dropout or bad connection.
Unfortunately I'm fairly limited. Virgins cable stops about 100 yards short of my house and they won't invest on extending it
That's no good! I think virgins broadband is amazing however I don't rate the other things they have to offer"
My experience of their customer service has been outstanding for all their products. |
Reply privately, Reply in forum +quote
or View forums list | |
"I've got Sky fibre optic and my connection is utter crap. They guarantee 40mb but I'm lucky if I get 13mb. I need to get them out to sort it or get rid. "
Them?
The network is run and maintained by Openreach, so unless you are in an area where Virgin has put in their own cables, then no matter who you pay your bill to, the engineers that install or fix it will be Openreach. |
Reply privately, Reply in forum +quote
or View forums list | |
|
By (user no longer on site)
over a year ago
|
The actual speed of any broadband is dependent on a number of factors, not least (and significantly) is the distance between your house and the exchange. |
Reply privately, Reply in forum +quote
or View forums list | |
» Add a new message to this topic
