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Cameras not loading

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By (user no longer on site) OP     over a year ago

Hi all... since I got a new phone NONE of the cams in chat will load. I get a preview then it shows the " No Remote Video Available " message and greys the screen.

This happens on every cam in every room. Any suggestions, using a Samsung A13 phone.

Tim

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By *widdledMan  over a year ago

wales

Exactly the same for me

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo

What browser are you both using please and what phone to the last poster please

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By *tsasecret2018Man  over a year ago

london

I'm having same problem samsung a12 was OK before but started saying no remote video about 3 weeks ago was fine before

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By *ig bird100Woman  over a year ago

cappoquin

Same here with 3 or 4 weeks worked perfectly before

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By *ig bird100Woman  over a year ago

cappoquin

[Removed by poster at 19/08/21 23:12:21]

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By (user no longer on site) OP     over a year ago

It's a Samsung A12 using Chrome

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo

Any recent updates on the phone? Have you tried using another browser?

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By *urious7511Man  over a year ago

manchester

Same for me mines an iPhone

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By (user no longer on site)  over a year ago

Aghhh same problem!!!

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By (user no longer on site)  over a year ago

Same here Samsung A12 old phone was fine. Help please

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo

So have these phones been updated recently? Have you tried a different browser?

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By (user no longer on site)  over a year ago

New phone tried different browsers

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo

Even new phones get updates

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By *aron_TentakuruMan  over a year ago

Exeter

I've not been able to access my webcam on PC for over a month now, doesn't matter what browser I use. ManyCam works fine, permissions are all set correctly, I've tried tweaking around with the firewall, deinstalling and reinstalling browsers, drivers etc but no joy. I've basically given up now.

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By *rBlueEyes35Man  over a year ago

Alva

Also have this issue with my Samsung a12 using chrome and even tried the built in browser and puffin browser. None of which worked, as with op get a preview then "no remote video available"

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By (user no longer on site)  over a year ago

I can see all the cams but cam isn’t coming up on any sites been like this for 2 weeks and my membership is about to run out wondering if it’s that as don’t want to Renew Ada lot of fakes on this site

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By (user no longer on site)  over a year ago

Samsung a12 same thing

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By (user no longer on site)  over a year ago

Yes new phone all updates loaded which is why I haven't renewed my membership

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By *obby1Man  over a year ago

newcastle

Also Samsung 12 no joy with camera

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By *im4play4uMan  over a year ago

Berkhamsted

I'm not renewing either. I messaged asmin and they said the answer is in the forum so they have nothing more to say. The answer isn't in the forum, and loads of people will be stopping their subscription if they don't start to help.

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By *onderriereWoman  over a year ago

Swansea

I have Samsung A 22 Been having the same problem for a number of weeks Posted numerous times on the forum but nobody comes back with any answers. I've used 4 different browsers and a updates are installed . Not much point in renewing membership without the cams working

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo

I have passed it on again to Admin to see if they have any fixes or ideas

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By *agic bulletMan  over a year ago

ballaghadeereen

The same for me, no cam, this happened after i updated my Samsung phone

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By *heTinBananaMan  over a year ago

Gateshead

Same issue here - new Samsung A22, no cams working, tried multiple browsers with same results. So frustrating!

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By (user no longer on site) OP     over a year ago


"I have passed it on again to Admin to see if they have any fixes or ideas"

Thank you for that...

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By (user no longer on site)  over a year ago

Still a problem. Doubt I will renew my upgrade.

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By (user no longer on site)  over a year ago

So u are all using roughly the same phones ???? Maybe a phone issue not a site issue

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By *ibsonVicMan  over a year ago

Minworth

MacBook running BigSur 11.5.1

Using Firefox 92.0 - the camera won't open. I can see cams, but not cam myself.

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo


"So u are all using roughly the same phones ???? Maybe a phone issue not a site issue"

It does seem to be Samsungs. Has everyone done any updates that our needed? Changed browser? Updated their browser?

Although I didn't have an issue with my phone ( which is Samsung ) a chat mod did, she updated her browser ( chrome ) and it worked for her

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By *onderriereWoman  over a year ago

Swansea

I've tried loads of different browsers and updates are all done phone only 2 months old .

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By *ugby 123Couple  over a year ago
Forum Mod

O o O oo

Even a new phone might need updates I bought mine a year after they were first released and it needed updates

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By *otsMan  over a year ago

Higham

I can still see them samsung s21

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By *r ilikefunMan  over a year ago

neath

I have a Samsung note 10+ with no issues

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By (user no longer on site)  over a year ago

Try using chrome instead of google it worked with my iPhone

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By *UCKER56Man  over a year ago

Walsall

Redmi Note 10 Pro for me, new phone and it all works fine . Buy one £250

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By *aughtyandspicyCouple  over a year ago

Gloucester

I'm seriously thinking the same! Someone on Fab needs to sort this out??

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By *andi_kinkytranzTV/TS  over a year ago

Edinburgh

It is possible to test webrtc support ( which I believe is tech used for cam content) on your phone at test.webrtc.org

Older Samsung devices did have issues with support for h.264 encoding, and the solution at that time was only to enable vp8. Using those terms you might find the related discussions on the web.

Cx

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By (user no longer on site)  over a year ago

Samsung here, unable to view cams

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By *ucka39Man  over a year ago

Newcastle

Seems like everyone else was working now the sudden not working properly at times and not for all just some cam rooms

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By *cfireguyCouple  over a year ago

greenville

I can view cam but can't get my cam to work on mobile

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By *igman_UKMan  over a year ago

Birmingham/Paisley

[Removed by poster at 21/09/21 15:43:16]

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By *igman_UKMan  over a year ago

Birmingham/Paisley

Just got a new Samsung yesterday, cams worked briefly, then I updated everything. I have the latest updates as of yesterday, and cams stopped working.

Tech details below:

Samsung A32 5G

One UI version 3.1

Android version 11

Android security patch level: 1 Aug 2021

Browsers:

Samsung browser v15.0.2.47

Chrome v93.0.4577.82

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By (user no longer on site)  over a year ago


"Hi all... since I got a new phone NONE of the cams in chat will load. I get a preview then it shows the " No Remote Video Available " message and greys the screen.

This happens on every cam in every room. Any suggestions, using a Samsung A13 phone.

Tim "

same for me too

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By (user no longer on site)  over a year ago

It seems a lot of us have the same problem but does anyone have the solution

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By (user no longer on site)  over a year ago


"It seems a lot of us have the same problem but does anyone have the solution "

A response would be good!

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By *ucka39Man  over a year ago

Newcastle

I think it's something to do with having the vaccination an interference

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By *umtogethernowCouple  over a year ago

Wigan

I got the cameras to work using Firefox

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By *onderriereWoman  over a year ago

Swansea

I just downloaded Firefox and my cam is working fine now x

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By (user no longer on site)  over a year ago


"Hi all... since I got a new phone NONE of the cams in chat will load. I get a preview then it shows the " No Remote Video Available " message and greys the screen.

This happens on every cam in every room. Any suggestions, using a Samsung A13 phone.

Tim "

Hi, I have the same problem. New phone I am using is Samsung A22, tried different browsers still nothing. It only worked during first couple of weeks. Please help?

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By (user no longer on site)  over a year ago

Cancel my last message.found the solution; play store - download mozzilla firefox and it works

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